Request an Amenity
Improve your neighborhood transit stop by requesting new amenities.
Amenities include features such as trash cans, benches, shelters and lights at a transit stop. For stops in need of updated amenities, repairs or special requests, we have an Amenity Request Program. Find out if your stop qualifies for an amenity upgrade by filling out this form. You can also submit a paper version of this form to our Customer Experience Center (33 N. High St.). If you use internet explorer as your browser, please complete the paper version of the form.
COTA’s Development Team will review the stop location to see if it qualifies for and will support the requested placement. You will receive an official response in approximately 10-12 business days.
We’re here to help! Contact Customer Care at 614-228-1776 for assistance.