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On-Demand Transportation from COTA//Plus

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Central Ohio is home to some truly unique mobility challenges. That’s why our team developed COTA//Plus! We assessed the transportation needs of our communities to develop a mobility solution that meets those specific needs. First launched in Grove City in July 2019, COTA//Plus is a service where customers can request on-demand rides via our mobile app. Similar to ride-hail services, COTA//Plus transports customers from point A to point B.

After a successful pilot year in Grove City, we are thrilled to expand COTA//Plus service to Westerville, Northeast Columbus and the South Side. In this phase of service expansion, our customers’ safety is still COTA’s No. 1 priority. We are going the extra mile to protect you with daily sanitization procedures that exceed industry standards using virus-killing disinfectants and the cutting-edge technology of long-lasting antimicrobial coatings.

At COTA, we are reimagining public transportation to provide the best possible mobility solutions for our customers. Our mission is bigger than the bus, and we are constantly developing new ways to move every life forward.

Download the COTA//Plus app from the App Store or Google Play to request a ride today!

Service Area

In Grove City, COTA//Plus provides mobility solutions within the designated zones that include service to the Village of Urbancrest. Mt. Carmel Grove City, Grove City Town Center, South-Western Career Academy, Evans Center and Southpark Industrial Area. Customers can request a ride using the COTA//Plus mobile app. Within 15 minutes, a COTA//Plus vehicle that is operated by a COTA driver will respond and arrive to the pick-up location. Accessible vehicles available upon request.

To help prevent the spread of COVID-19, we currently only allow two individuals per vehicle (or up to three family members).

Hours of Operations

Monday – Friday from 5:30 a.m. to 8 p.m.

Cost

Fare Type Cost
Base Fare $3/ride
DayPass $6
Weekly Pass $20
Connection to Bus Stop No Fare
C-Pass No Fare
Student Pass No Fare
Children Under 12 No Fare
Mainstream, Senior or Key Card $2/ride
Mainstream, Senior or Key Card $4/day pass
Mainstream, Senior or Key Card $15/ weekly pass

*Fares were reinstated on January 11, 2021

Additional Information

For further details on the COTA//Plus programs, please read the following:

Promotional Codes

Program Fare Code
OSU No Fare COTAOSU
Capital No Fare COTACAP
Columbus College of Art & Design No Fare COTACCAD
Columbus Public Schools No Fare COTACPS
Grove City Student No Fare COTAGROVE
C-Pass No Fare COTACPASS
Under 12 No Fare  
Keycard Reduced COTAKEY
Senior Reduced COTASEN
Mainstream Reduced COTAMAIN

Service Area

In Westerville, COTA//Plus provides mobility solutions within the designated zones that include service to Otterbein, Uptown and Polaris. Customers can request a ride using the COTA//Plus mobile app. Within 15 minutes, a COTA//Plus vehicle that is operated by a COTA driver will respond and arrive to the pick-up location. Accessible vehicles available upon request.

To help prevent the spread of COVID-19, we currently only allow two individuals per vehicle (or up to three family members).

Hours of Operations

Monday – Friday from 5:30 a.m. to 8 p.m.*

*Limited additional service will be available during special events in Westerville.

Cost

Fare Type Cost
Base Fare $3/ride
DayPass $6
Weekly Pass $20
Connection to Bus Stop No Fare
C-Pass No Fare
Student Pass No Fare
Children Under 12 No Fare
Mainstream, Senior or Key Card $2/ride
Mainstream, Senior or Key Card $4/day pass
Mainstream, Senior or Key Card $15/ weekly pass

*Fares were reinstated on January 11, 2021

Additional Information

For further details on the COTA//Plus programs, please read the following:

Promotional Codes

Program Fare Code
OSU No Fare COTAOSU
Capital No Fare COTACAP
Columbus College of Art & Design No Fare COTACCAD
Columbus Public Schools No Fare COTACPS
Westerville Student No Fare COTAWEST
Otterbein Student No Fare COTAOTT
C-Pass No Fare COTACPASS
Under 12 No Fare  
Keycard Reduced COTAKEY
Senior Reduced COTASEN
Mainstream Reduced COTAMAIN

Service Area

In response to acute mobility needs caused by the pandemic, COTA//Plus is now available as a mobility solution in Northeast Franklin County using full size coaches. COTA//Plus service in this area will provide transit access for customers who are experiencing reduced service or lost fixed-route service in parts of Northeast Columbus, Gahanna and New Albany.
Customers can request a ride using the COTA//Plus mobile app and as soon as twenty minutes, a coach operated by a COTA driver will respond and arrive to the pick-up location. Due to the COVID-19 pandemic all coaches currently have a 20 passenger limit.

Hours of Operations

5 a.m. to 11 p.m., seven days a week.

Cost

Fare Type Cost
Base Fare $2/ride
DayPass $4.50
Weekly Pass $25
Connection to Bus Stop No Fare
C-Pass No Fare
Student Pass No Fare
Children Under 12 No Fare

*Fares were reinstated on January 11, 2021

Additional Information

For further details on the COTA//Plus programs, please read the following:

Service Area

On the South Side, COTA//Plus provides mobility solutions within the designated zones that include service to German Village, the Brewery District, Nationwide Children’s Hospital, Reeb Avenue Center and the Marion Franklin Community Recreation Center. This zone will connect to our fixed route service including the Line 4 (Indianola/Lockbourne), Line 5 (W 5th Ave/ Refugee), Line 8 (Karl/ S High/Parsons), Line 22 (OSU/Rickenbacker), Line 1 and Line 11. Customers can request a ride using the COTA//Plus mobile app. Within 15 minutes, a COTA//Plus vehicle that is operated by a COTA driver will respond and arrive to the pick-up location. Accessible vehicles available upon request.

Hours of Operations

5:30 a.m. – 8 p.m. seven days a week.

Cost

Fare Type Cost
Base Fare $3/ride
DayPass $6
Weekly Pass $20
Connection to Bus Stop No Fare
C-Pass No Fare
Student Pass No Fare
Children Under 12 No Fare
Mainstream, Senior or Key Card $2/ride
Mainstream, Senior or Key Card $4/day pass
Mainstream, Senior or Key Card $15/ weekly pass

*Fares were reinstated on January 11, 2021

Additional Information

For further details on the COTA//Plus programs, please read the following:

At COTA, we are reimagining public transportation to provide the best possible mobility solutions for our customers. Our mission is bigger than the bus, and we are constantly developing new ways to move every life forward.