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On-Demand Transportation from COTA//Plus
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Central Ohio is home to some truly unique mobility challenges. That’s why our team developed COTA//Plus! We assessed the transportation needs of our communities to develop a mobility solution that meets those specific needs. First launched in Grove City in July 2019, COTA//Plus is a service where customers can request on-demand rides via our mobile app. Similar to ride-hail services, COTA//Plus transports customers from point A to point B.
After a successful pilot year in Grove City, we are thrilled to expand COTA//Plus service to Westerville, Northeast Columbus and the South Side. In this phase of service expansion, our customers’ safety is still COTA’s No. 1 priority. We are going the extra mile to protect you with daily sanitization procedures that exceed industry standards using virus-killing disinfectants and the cutting-edge technology of long-lasting antimicrobial coatings.
At COTA, we are reimagining public transportation to provide the best possible mobility solutions for our customers. Our mission is bigger than the bus, and we are constantly developing new ways to move every life forward.
Download the COTA//Plus app from the App Store or Google Play to request a ride today!
Service Area
In Grove City, COTA//Plus provides mobility solutions within the designated zones that include service to the Village of Urbancrest. Mt. Carmel Grove City, Grove City Town Center, South-Western Career Academy, Evans Center and Southpark Industrial Area. Customers can request a ride using the COTA//Plus mobile app. Within 15 minutes, a COTA//Plus vehicle that is operated by a COTA driver will respond and arrive to the pick-up location. Accessible vehicles available upon request.
To help prevent the spread of COVID-19, we currently only allow two individuals per vehicle (or up to three family members).
Hours of Operations
Monday – Friday from 5:30 a.m. to 8 p.m.
Cost
| Fare Type | Cost |
|---|---|
| Base Fare | $3/ride |
| DayPass | $6 |
| Weekly Pass | $20 |
| Connection to Bus Stop | No Fare |
| C-Pass | No Fare |
| Student Pass | No Fare |
| Children Under 12 | No Fare |
| Mainstream, Senior or Key Card | $2/ride |
| Mainstream, Senior or Key Card | $4/day pass |
| Mainstream, Senior or Key Card | $15/ weekly pass |
*Fares were reinstated on January 11, 2021
Additional Information
For further details on the COTA//Plus programs, please read the following:
Promotional Codes
| Program | Fare | Code |
|---|---|---|
| OSU | No Fare | COTAOSU |
| Capital | No Fare | COTACAP |
| Columbus College of Art & Design | No Fare | COTACCAD |
| Columbus Public Schools | No Fare | COTACPS |
| Grove City Student | No Fare | COTAGROVE |
| C-Pass | No Fare | COTACPASS |
| Under 12 | No Fare | |
| Keycard | Reduced | COTAKEY |
| Senior | Reduced | COTASEN |
| Mainstream | Reduced | COTAMAIN |
Service Area
In Westerville, COTA//Plus provides mobility solutions within the designated zones that include service to Otterbein, Uptown and Polaris. Customers can request a ride using the COTA//Plus mobile app. Within 15 minutes, a COTA//Plus vehicle that is operated by a COTA driver will respond and arrive to the pick-up location. Accessible vehicles available upon request.
To help prevent the spread of COVID-19, we currently only allow two individuals per vehicle (or up to three family members).
Hours of Operations
Monday – Friday from 5:30 a.m. to 8 p.m.*
*Limited additional service will be available during special events in Westerville.
Cost
| Fare Type | Cost |
|---|---|
| Base Fare | $3/ride |
| DayPass | $6 |
| Weekly Pass | $20 |
| Connection to Bus Stop | No Fare |
| C-Pass | No Fare |
| Student Pass | No Fare |
| Children Under 12 | No Fare |
| Mainstream, Senior or Key Card | $2/ride |
| Mainstream, Senior or Key Card | $4/day pass |
| Mainstream, Senior or Key Card | $15/ weekly pass |
*Fares were reinstated on January 11, 2021
Additional Information
For further details on the COTA//Plus programs, please read the following:
Promotional Codes
| Program | Fare | Code |
|---|---|---|
| OSU | No Fare | COTAOSU |
| Capital | No Fare | COTACAP |
| Columbus College of Art & Design | No Fare | COTACCAD |
| Columbus Public Schools | No Fare | COTACPS |
| Westerville Student | No Fare | COTAWEST |
| Otterbein Student | No Fare | COTAOTT |
| C-Pass | No Fare | COTACPASS |
| Under 12 | No Fare | |
| Keycard | Reduced | COTAKEY |
| Senior | Reduced | COTASEN |
| Mainstream | Reduced | COTAMAIN |
Service Area
In response to acute mobility needs caused by the pandemic, COTA//Plus is now available as a mobility solution in Northeast Franklin County using full size coaches. COTA//Plus service in this area will provide transit access for customers who are experiencing reduced service or lost fixed-route service in parts of Northeast Columbus, Gahanna and New Albany.
Customers can request a ride using the COTA//Plus mobile app and as soon as twenty minutes, a coach operated by a COTA driver will respond and arrive to the pick-up location. Due to the COVID-19 pandemic all coaches currently have a 20 passenger limit.
Hours of Operations
5 a.m. to 11 p.m., seven days a week.
Cost
| Fare Type | Cost |
|---|---|
| Base Fare | $2/ride |
| DayPass | $4.50 |
| Weekly Pass | $25 |
| Connection to Bus Stop | No Fare |
| C-Pass | No Fare |
| Student Pass | No Fare |
| Children Under 12 | No Fare |
*Fares were reinstated on January 11, 2021
Additional Information
For further details on the COTA//Plus programs, please read the following:
Service Area
On the South Side, COTA//Plus provides mobility solutions within the designated zones that include service to German Village, the Brewery District, Nationwide Children’s Hospital, Reeb Avenue Center and the Marion Franklin Community Recreation Center. This zone will connect to our fixed route service including the Line 4 (Indianola/Lockbourne), Line 5 (W 5th Ave/ Refugee), Line 8 (Karl/ S High/Parsons), Line 22 (OSU/Rickenbacker), Line 1 and Line 11. Customers can request a ride using the COTA//Plus mobile app. Within 15 minutes, a COTA//Plus vehicle that is operated by a COTA driver will respond and arrive to the pick-up location. Accessible vehicles available upon request.
Hours of Operations
5:30 a.m. – 8 p.m. seven days a week.
Cost
| Fare Type | Cost |
|---|---|
| Base Fare | $3/ride |
| DayPass | $6 |
| Weekly Pass | $20 |
| Connection to Bus Stop | No Fare |
| C-Pass | No Fare |
| Student Pass | No Fare |
| Children Under 12 | No Fare |
| Mainstream, Senior or Key Card | $2/ride |
| Mainstream, Senior or Key Card | $4/day pass |
| Mainstream, Senior or Key Card | $15/ weekly pass |
*Fares were reinstated on January 11, 2021
Additional Information
For further details on the COTA//Plus programs, please read the following:
At COTA, we are reimagining public transportation to provide the best possible mobility solutions for our customers. Our mission is bigger than the bus, and we are constantly developing new ways to move every life forward.