COTA//Plus is a micro-transit program first launched in Grove City in July 2019. This first of its kind service integrates technology with a micro-transit solution to provide customers with further access to jobs, healthcare and more, while also
offering a fast, convenient and comfortable transit solution. COTA customers are able to request micro-transit service through a mobile phone application (powered by Via) that allows for fare payment, trip planning and operator requests or by
calling COTA’s Customer Service to arrange a trip.
Northeast Franklin County Emergency On-Demand Transportation
COTA’s providing a new COTA//Plus micro-transit service to complement existing transit options during the COVID-19 pandemic beginning Tuesday, May 26th. The new COTA//Plus option is an on-demand pilot project to better serve northeast Franklin County customers who are impacted
by recent service reductions. This three-month pilot will provide transit access for customers who are experiencing reduced service or lost fixed-route service in parts of Northeast Columbus, Westerville, Gahanna, and New Albany.
Hours of Operation
Beginning May 26th, the service is available from 7 a.m. to 8 p.m., seven days a week.
During the pilot program, riders will be able to travel within the designated zone of northeast Franklin county that includes parts of Northeast Columbus, Westerville, Gahanna, and New Albany. Customers within the defined zone can use the COTA//Plus
app to hail a COTA-branded vehicle to arrive at their nearest bus stop. Customers are transported to a transit stop within that defined zone, or to a transit stop that serves another bus line. The on-demand pilot can connect customers to several
lines including Line 10 or CMAX, which provide access to downtown
No fares will be required in accordance with COTA’s current emergency operations (subject to change)
Grove City On-Demand Transportation
COTA is excited to provide on-demand transportation in Grove City with COTA//Plus.
Riders are able to travel within the designated zones that include service to Mt. Carmel Grove City and Southpark Industrial Area. Customers can request a ride using the COTA//Plus mobile app and within 15 minutes, a COTA//Plus 6-person vehicle
operated by a COTA driver will respond and arrive to the pick-up location.
COTA//Plus will be powered by Via, a branded application for download that will allow for fare payment, trip planning and operator requests.
The costs to ride COTA//Plus are as follows:
|Connection to Bus Stop
(to or from)
|Student Pass||No Fare|
|Children Under 12||No Fare|
Promo Codes for Rider Program
(require registration with student email address, identification, proof of C-pass, etc.)
|Columbus College of Art and Design||No Fare||COTACCAD|
|Columbus Public Schools||No Fare||COTACPS|
|Grove City Student||No Fare||COTAGROVE|
|Under 12||No Fare|
For further details on the COTA//Plus programs, please view the following: