Contact – COTA

Contact Us

Contacting COTA is Easy!

We want to hear from you! Choose your reason for contacting us and complete the form to help us direct your message to the right person. A member of the COTA team will respond to all submissions as soon as possible.

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Contact Phone



We’re Here for You

By Phone

Customer Service: (614) 228-1776
TTY/TTD: (614) 275-5878
Mon – Fri 6:00 am – 8:00 pm
Sat – Sun 8:00 am – 6:00 pm
Holidays  8:00 am – 5:00 pm

On Social Media

cotabus on facebookcotabus on twitter

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Administrative Offices

William J. Lhota Building
33 N. High St.
Columbus, Ohio 43215

COTA Customer Experience Center

33 N. High Street. Columbus, OH 43215
(614) 228-1776
Open Mon – Fri 8:00 am – 5:00 pm

Mobility Services

1330 Fields Ave.
Columbus,Ohio 43201
Ph: (614) 275-5828

Related Links

MORPC Emergency Ride Home Program– A free service to prevent users of alternative transportation from being stranded at work due to illness, unexpected overtime, etc. Learn more.

Please check our FAQ page for answers to commonly asked questions.

Lost Something? Learn more about our Lost and Found procedure.