Tag: renovation

Dear Friends and Neighbors,  No matter the product, an organization’s reputation is only as good as it’s most recent customer experience. The experiences had by COTA riders are overwhelmingly positive – our customer satisfaction rating in 2018 was a terrific 93%; and, we are working […]

COTA is creating a customer experience center at our 33. N. High St facility that will provide a more hands-on and interactive way for you to learn what COTA has to offer. The center is designed to teach customers how to use our system, offer […]