Your Safety and Security Are Our Top Priority
We care about the safety and security of our riders–it’s our top priority and responsibility. To help ensure safety, all COTA bus operators receive rigorous safety and security training. Operators also receive training via the nationwide Transit On Watch program. Bus operators learn to:
- Call in medical emergencies, incidents, traffic accidents and house fires to the COTA radio room immediately
- Report suspicious individuals on the bus or individuals loitering at bus stops or at Park & Ride locations
- Utilize immediate two-way radio communication to the COTA radio room
We want you to feel safe and secure while riding COTA. If you have any feedback or questions concerning the safety and security of COTA buses or bus stops, please contact our customer service department.