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Moving Forward

Moving Forward is COTA President & CEO Joanna M. Pinkerton’s monthly message to the community. Her thoughts range from the future of mobility to COTA’s achievements in providing transit solutions for Central Ohio. Profiles of people working to improve transit are included along with links to news items and other related points of interest.

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November

11/20/2019  –  Dear Friends and Neighbors, This week we unveiled a new asset to the community with the opening of our Customer Experience Center (CEC). The CEC serves as an enhanced, customer-focused way to engage with COTA. When you walk in the door, you are greeted by […]

October

10/24/2019  –  Dear Friends and Neighbors, A few weeks ago, COTA operators, vehicle maintenance technicians, administrative staff and leadership joined 800 community leaders at our annual luncheon. If you were able to join us, you learned of our latest enhancement to MOVE people – the COTA Connector app. This initial entrance […]

September

09/27/2019  –  Dear Friends and Neighbors, One Columbus recently announced our new regional economic development vision: to be the most prosperous region in the United States. This is a bold vision signaling a unique, collaborative approach among civic and business leaders who believe economic growth should lead to prosperity […]

09/03/2019  –  Dear Friends and Neighbors, There is undeniable excitement around COTA and the future of mobility in the region. In the last month alone, our region successfully held its first shared use mobility “pop-up” lane, played host to Virgin Hyperloop 1, and launched the first COTA Plus microtransit service in […]

July

07/29/2019  –  Dear Friends and Neighbors,  This morning the COTA Board of Trustees took a bold and important step to address the future mobility landscape of our region when they adopted COTA’s 2019-2024 Strategic Plan. Under the vision statement “Moving Every Life Forward,” the plan is a […]

June

06/26/2019  –  Dear Friends and Neighbors,  No matter the product, an organization’s reputation is only as good as it’s most recent customer experience. The experiences had by COTA riders are overwhelmingly positive – our customer satisfaction rating in 2018 was a terrific 93%; and, we are working […]

May

05/23/2019  –  Dear Friends and Neighbors,  Growing up, The Jetsons were a glimpse into the future of mobility among the densely populated cosmic skies. Mode of choice? Flying cars, of course. With the unveiling of the Insight2050 Corridor Concepts Study, Central Ohio got an authentic glimpse into […]

April

04/24/2019  –  Dear Friends and Neighbors,  Amazing partnerships create amazing opportunities. That is why COTA is proud to partner with COSI, the Center of Science and Industry, to celebrate innovation in Central Ohio. COTA will serve as the “Official Ride Partner” and is offering free transportation to and from COSI’s BIG […]

04/02/2019  –  Dear Friends and Neighbors,  COTA is driving a crucial conversation in Ohio about how we can and must re-imagine our long-term investments in the movement of goods and people as an economic development strategy. I had the opportunity to testify before the Governor’s Advisory Council on […]

February

02/28/2019  –  This is what it takes to be, and remain, the best partner for our community. Perpetual adjustment to changing landscapes, and a willingness to evolve and partner as the world of mobility evolves.

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