Moving Forward – COTA

Moving Forward

Moving Forward is COTA President & CEO Joanna M. Pinkerton’s monthly message to the community. Her thoughts range from the future of mobility to COTA’s achievements in providing transit solutions for Central Ohio. Profiles of people working to improve transit are included along with links to news items and other related points of interest.

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July 2020

07/29/2020  –  If you have stepped aboard one of our transit vehicles for the first time in a while, welcome back — we are happy to see you, and we have missed you. If you are curious, and looking for assurance regarding our safety measures, feel confident […]

June 2020

06/17/2020  –  As a growing community, staying still is not in our nature. Even during a global pandemic, we each, in our own way, found ways to connect and move people and ideas forward. As people, companies and neighborhoods emerge into a different environment, safety for everyone […]

06/05/2020  –  Dear Friends and Neighbors, What is taking place across our country is causing us to pause and focus on the extreme amount of suffering everywhere, including within our own community. We are anguished by the senseless killing of an unarmed African-American male, George Floyd, in […]

December 2019

12/20/2019  –  Dear Friends and Neighbors, As the demand for mobility options in our community increases, COTA is responding. Today, our Board of Trustees did just that by adopting the 2020 COTA proposed budget, a significant investment in mobility solutions that supports our vision to Move Every Life […]

November 2019

11/20/2019  –  Dear Friends and Neighbors, This week we unveiled a new asset to the community with the opening of our Customer Experience Center (CEC). The CEC serves as an enhanced, customer-focused way to engage with COTA. When you walk in the door, you are greeted by […]

October 2019

10/24/2019  –  Dear Friends and Neighbors, A few weeks ago, COTA operators, vehicle maintenance technicians, administrative staff and leadership joined 800 community leaders at our annual luncheon. If you were able to join us, you learned of our latest enhancement to MOVE people – the COTA Connector app. This initial entrance […]

September 2019

09/27/2019  –  Dear Friends and Neighbors, One Columbus recently announced our new regional economic development vision: to be the most prosperous region in the United States. This is a bold vision signaling a unique, collaborative approach among civic and business leaders who believe economic growth should lead to prosperity […]

09/03/2019  –  Dear Friends and Neighbors, There is undeniable excitement around COTA and the future of mobility in the region. In the last month alone, our region successfully held its first shared use mobility “pop-up” lane, played host to Virgin Hyperloop 1, and launched the first COTA Plus microtransit service in […]

July 2019

07/29/2019  –  Dear Friends and Neighbors,  This morning the COTA Board of Trustees took a bold and important step to address the future mobility landscape of our region when they adopted COTA’s 2019-2024 Strategic Plan. Under the vision statement “Moving Every Life Forward,” the plan is a […]

June 2019

06/26/2019  –  Dear Friends and Neighbors,  No matter the product, an organization’s reputation is only as good as it’s most recent customer experience. The experiences had by COTA riders are overwhelmingly positive – our customer satisfaction rating in 2018 was a terrific 93%; and, we are working […]