Your feedback makes COTA better
It is an exciting time at COTA! Each COTA initiative is shared online and presented during public meetings. Initiatives are always open to comment. Bellow are several ways to have your voice heard:
For comments pertaining to the major COTA initiatives, we have designated email addresses to ensure your input is directed to the appropriate COTA staff:
Please send written comments to:
Attn: Public Involement
33 N. HIGH ST.
COLUMBUS, OH 43215
Call us at (614) 228-1776. Our Customer Service staff is ready to hear from you.
Please note that our Customer Service staff will direct any technical questions to the appropriate departments, who will respond within a few days. We want to provide the most up-to-date, correct information about these ongoing efforts.
COTA hosts regularly scheduled governance meetings as well as public comment meetings for all major initiatives.
PUBLIC COMMENT MEETINGS
We value and consider all public input regarding our operations, proposed service changes, fare policies and proposals. Public Comment meetings are held in the William G. Porter Boardroom at the COTA Administrative Building located at 33 N. High Street, Columbus, OH 43215.
The next scheduled public comment meetings will be held to discuss proposed adjustments to the fare structure in accordance with the FTA requirement to review fares every three (3) years.
Tuesday October 17, 2017 – 12:00 p.m. (Noon)
Wednesday, October 18, 2017 – 12:00 p.m. (Noon)
Wednesday, October 18, 2017 – 6:00 p.m.
Thursday, October 19, 2017 – 6:00 p.m.
BOARD OF TRUSTEES
The Board is the governing body of COTA and is responsible for overseeing COTA.
Board meetings are typically held on the fourth Wednesday of each month (excluding August). Public comments are welcome at the beginning of each COTA Board meeting prior to the discussion of agenda items.
To learn more about COTA’s Board, click here.
ACCESSIBLE TRANSPORTATION ADVISORY COMMITTEE
The Accessible Transportation Advisory Committee (ATAC) advises COTA on matters pertaining to accessible transportation. Members include customers and people in the community who advocate for those with disabilities.
ATAC meetings occur the fourth Monday of every month, and meet with COTA Leadership two times per year. Meetings are held from 7-9 p.m. at the William J. Lhota Building, William G. Porter Boardroom, 33 N. High St., Columbus, OH 43215.
In order to adapt to increasing demand and ongoing infrastructure improvements in Central Ohio, COTA makes changes to our service three times a year in January, May and September. Two rounds of public meetings are held before every change to ensure our customers have ample opportunity to comment and adapt to these changes.
For more information about service changes, please click here.