COTA Title VI Statement

The Central Ohio Authority (COTA) is committed to a policy of non-discrimination in the conduct of its business. This is reflected in our vision statement to “be the transportation provider for central Ohio with safe, reliable, convenient, affordable, and user-friendly transportation for every resident and visitor”. COTA recognizes its responsibilities to the communities in which it operates and to the society it serves. It is COTA's policy to utilize its best efforts to assure that no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under its program of
transit service delivery and related benefits. By conducting our operations in this manner, we will also satisfy our Title VI responsibilities - the delivery of equitable and accessible transportation services.

With respect to Title VI, it is COTA’s objective to:

A. Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin;

B. Identify and address, as appropriate, disproportionately high and adverse human health and environmental effects, including social and economic effects of programs and activities on minority populations and low-income populations;

C. Promote the fair participation of all affected populations in transportation decision making;

D. Prevent the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations;

E. Ensure meaningful access to programs and activities by persons with limited English proficiency.

Title VI complaints come through the complaint procedures. All managers, supervisors and ployees share in the responsibility for making COTA’s Title VI Program a success. All complaints can be filed through COTA’s complaint / commendation telephone line at (614) 228-4110 or through COTA’s website at www.cota.com.