Eligibility and Application for Reduced Fare

How Do I Qualify and Apply?

Eligibility and Application for Reduced Fare

In compliance with section 5(m) of the Urban Mass Transportation Act of 1974, COTA adopted the following definition of a person with a disability to be eligible for Reduced Fare purposes:

Disability means, with respect to an individual, a permanent or temporary physical or mental impairment that substantially limits one or more of the major life activities of an individual. Major life activities means functions such as caring for one’s self, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning and working.

COTA recognizes eight categories of disabilities:

  • Musculoskeletal Disorders
  • Neuromuscular Disorders
  • Neurosensory Disorders
  • Pulmonary Disorders
  • Cardiovascular Disorders
  • Treatment Induced Disabilities
  • Cognitive Disorders
  • Psychiatric Disorders

A person is not considered eligible for Reduced Fare, if the sole disability is:

  • Any physical, mental, or psychological disability of less than two months duration
  • Pregnancy
  • Obesity
  • Controlled epilepsy
  • Drug and/or alcohol dependency

Any physical, mental, or psychological incapacity or disability that causes a person to have difficulty in utilizing mass transportation must be certified by a licensed professional.

COTA, at its own expense, has the right to require a physical examine of a person seeking reduced fares from a medical professional, when and so often as it may be reasonably required. COTA’s examination does not replace certification by the applicant’s physician.

For detailed information regarding COTA’s recognition of disabilities for the Reduced Fare Program, please download the Reduced Fare Program form.

How to apply for a Reduced Fare Key Card to Ride Fixed-Route Service

  • Download the Reduced Fare Program form or request an application by mail by calling (614) 228-1776
  • Bring the completed form to COTA Pass Sales Office in the William J. Lhota Building at 33 N. High Street along with valid photo ID and proof of disability (Medicare card, Social Security Award letter or Veteran Disability Award letter).

For more information, call COTA Mobility Services Department at 614-275-5828 or email paratransit@cota.com.