Scheduling Mobility Services

Scheduling your COTA Mainstream Trip

The following are ways all qualified COTA Mainstream riders may schedule their trips:

  •      Calling the Reservations Department at (614) 272-3033 or TTY at (614) 272-3030.  Reservation hours are Monday – Friday, 7:00 a.m. - 6:00 p.m., Saturday and Sunday, 8:00 a.m. – 6:00 p.m.

*Please note:  If you are scheduling a trip for next day service, emailed and faxed trip reservations must be received ½ hour prior to the Reservations Department close of business hours.

COTA Mainstream Fares

  •  ADA trips - $3.50 per one way
  •  Non-ADA trips - $5.00 per one way
  • Acceptable payments for COTA Mainstream trips include:
    •      Cash (exact change)
    •      COTA Mainstream ticket (valued at $3.50 per ticket)
    •      COTA Mainstream monthly Pass ($105.00 per month)
COTA Mainstream tickets and COTA Mainstream Monthly Passes may be purchased at COTA’s Administrative Building in the Pass Sales Department located at 33 N. High Street or by calling (614) 228-4123 or (614) 228-4125.
For more information about COTA Mainstream, call COTA Mobility Services Department at (614) 275-5828 or email
All qualified COTA Mainstream customers may also download the Accessible Services Guide for Paratransit Users to learn more about the rules and guidelines for riding the service.