28 Wednesday
January 2015
7:09 PM
    24º H: 28°
L: 21°
Yahoo! Weather.

COTA Cares About You.

Notice to customers:

Effective January 1, 2015, all eligible COTA Mainstream riders with a valid ADA I.D. card may ride COTA's fixed route service at no charge.

Effective January 12, 2015, COTA Mobility Services will be implementing an update to the No Pay Policy. Click here for details.

Effective February 1, 2015, all Non-ADA trips will need to be scheduled with COTA Mainstream reservations by calling (614) 272-3033. Customers will no longer call UTS to schedule their Non-ADA trips. These trips will now be provided by First Transit. Click here for details.

All COTA Buses Are Equipped for Riders with Disabilities.

We make riding easy with these extra bus features –

  • Ramps accommodate wheelchairs and other mobility devices.
  • Buses lower to the curb to make boarding easy.
  • Announcements and displays so you know the next bus stop.
  • Service animals and one assistant ride free.

50% off Bus Fares with Key Card.

Riders with disabilities can ride the bus at half the price of a regular fare. You must have a Key Card issued by COTA to qualify. For more information, see Special Rates.

Get Your Key Card and Start Riding Today!

  1. Make sure you have a photo ID and proof of disability before applying.
    Accepted documents:
    • Medicare card;
    • Social Security Award letter; or
    • Veteran Disability Award letter
  2. Apply in person at William J. Lhota Building, COTA Pass Sales Office, 33 N. High St. or call (614) 228-1776 to request an application by mail.

Door-to-Door Service

If you have difficulty riding fixed-route buses, check our COTA Mainstream page for information on COTA’s door-to-door service program.

For More Information

Click here to download our Riders with Disabilities brochure to get the details on ADA requirements, free or reduced fares and special bus features.


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