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Contacting COTA is Easy!

Online

Click on the Question or Comment box and complete a form to help us direct your message to the right person. We’ll get back to you as soon as possible.

By Phone

COTA Customer Service
Mon-Fri 6:00am to 8:00pm
Sat-Sun 8:00am to 6:00pm
Holidays 8:00am to 5:00pm
Ph (614) 228-1776 TTY/TTD (614) 228-1832
Commendations/Complaints (614) 228-4110

In Person

COTA Pass Sales Office, 33 N. High Street, Columbus, Ohio 43215
Mon-Fri 8:30am to 5:30pm
Ph (614) 275-5828
7:30am to 6:00pm on the last business day and first 2 business days of the month

Mainstream

3700 West Broad Street, Columbus, Ohio 43228
Ph (614) 272-3033

Administrative Offices

33 N. High Street, Columbus, Ohio 43215
Ph (614) 275-5800

Bus Facilities

1600 McKinley Avenue, Columbus, Ohio 43222
1333 Fields Avenue, Columbus, Ohio 43201
Ph (614) 275-5800

Street & Remote Maintenance Facility

1325 Essex Avenue, Columbus, Ohio 43201
Ph (614) 275-5800