Contacting COTA is Easy!
Online
Click on the Question or Comment box and complete a form to help us direct your message to the right person. We’ll get back to you as soon as possible.
By Phone
COTA Customer Service
Mon-Fri 6am to 8pm Sat-Sun 8am to 6 pm
Holidays 8am to 5pm
Ph (614) 228-1776 TTY/TTD (614) 228-1832
Commendations/Complaints (614) 228-4110
In Person
COTA Connection,
60 E. Broad Street, Columbus, Ohio 43215
Mon-Fri 8:30am to 5:30pm Ph (614) 275-5828
Mainstream
3700 West Broad Street, Columbus, Ohio 43228 Ph (614) 272-3033
Administrative Offices
1600 McKinley Avenue, Columbus, Ohio 43222 Ph (614) 275-5800
Bus Facilities
1600 McKinley Avenue, Columbus, Ohio 43222
1333 Fields Avenue, Columbus, Ohio 43201
Ph (614) 275-5800
Street & Remote Maintenance Facility
1325 Essex Avenue, Columbus, Ohio 43201
Ph (614) 275-5800